How much will postage cost me? 

It’s free! we offer free World Wide Shipping.

How do I check the status of my order?

  • You can track your order status in real time by logging into your account and going to My Orders.
  • You can also CONTACT US HERE. Please mention your Order ID!

I’ve entered a wrong shipping address and/or picked a wrong size/variant! Can I change it?

  • If this happens to you, Contact Us as soon as possible, we MIGHT be able to take care of it.
  • However, we can’t promise anything as all our items are usually processed immediately after you order and shipped.
  • If your order has already entered the shipping process, we won’t be able to alter it.
  • We know how frustrating it can be to pay for something you can’t use. We will do our best to take care of it!

I did not receive my order! What should I do?

Hmmm, that’s not good! If you’ve not received your order Contact Us Here if you face any issues!


I have not received tracking for my Order or Replacement Order!

Sometimes due to Human Error or Technical Error, you may have not received the Tracking Number. Do not worry, as your order has most likely been shipped already! Contact us and we will give you the Tracking Number.


Do you deliver products internationally?

Yes! We successfully ship hundreds of products each day to many different countries around the world.


I’ve placed an order with multiple items recently, can I combine them into one package?

  • Since we have a few warehouses, we don’t have all our products in one place, so when you order multiple items at a time, each item may be shipped separately. So you will most likely receive one item before the next.
  • Don’t panic if you don’t receive all of your items at once, they will get to you

How secure is my personal information?

Chief and Eagle adheres to highest and strictest industry standards to protect your personal information.

Your credit card information is processed via a third party and not held on our servers. These companies have the highest security and and adhere to the industry standards.

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